Services/Retainer Partnership

Retainer Partnership

A dedicated engineering team, billed monthly. No project-end exits.

The retainer model is built on a simple observation: the most expensive moment in software development is when the team that built your platform leaves. Everything they know about why it works the way it does leaves with them.

Our retainer partnership is not a support contract. It is a long-term engineering relationship. The team that scoped your platform in month one is still the team responding to your production requirements in year three. That continuity is the product.

Minimum 12-month commitment. Monthly billing. Scope is flexible within the retainer — we work on what matters most that month, not what was scoped in a statement of work nine months ago.

What we deliver

Dedicated engineering team (2-4 engineers depending on tier)
Monthly sprint with defined deliverables and review
24-hour response SLA for production incidents
Continuous architecture and security review
Quarterly technology roadmap and risk review
Annual platform health report

Use cases

Where this applies.

SA Founder: Platform Engineering retainer

Fintech, insurance, and edtech founders who need an engineering team as a long-term partner — not a project vendor. Minimum R18,750/mo. 12-month minimum.

SA Ops Director: AI Integration retainer

Operations leaders building AI into their processes. Document automation, workflow orchestration, internal tools. From R37,500/mo.

UK Compliance Buyer: Compliance systems retainer

FCA-regulated firms maintaining MCOB and Consumer Duty compliance in their technology. From £1,000/mo.

Compliance covered

POPIA — ongoing compliance maintenanceFCA — continuous compliance monitoringQuarterly compliance gap review

Pricing

SA Founder tier from R18,750/mo. SA Ops Director tier from R37,500/mo. UK tier from £1,000/mo. 12-month minimum.

Other services