AI Agent Systems
Purpose-built AI agents for operations — not proof-of-concept demos.
AI agents are not chatbots. A well-designed agent system can handle the operational load of two to five full-time employees on structured, repeatable tasks — document classification, email routing, form processing, customer triage.
The difference between a proof-of-concept agent and a production agent is reliability. A POC gets demoed once. A production agent runs 50,000 times a month, handles edge cases gracefully, escalates correctly when it is uncertain, and produces an audit trail that satisfies a compliance team.
We build on Azure AI Foundry with GPT-4o and Phi-4-mini for cost-appropriate routing. Every agent has a defined escalation path and a logged output. Nothing acts autonomously on regulated decisions.
What we deliver
- Agent architecture with tool definitions and escalation paths
- Human-in-the-loop design for all regulated decisions
- Audit log for every agent action and decision
- Accuracy benchmarks and confidence thresholds
- Monitoring dashboard with anomaly alerts
- Rollback procedure and override mechanism
Use cases
Where this applies.
Compliance covered
Other services